Courses that concentrate on Value Add Outcomes
What value does your training add? Does it help customers, make the company more money or help in some tangible way?
All modules in our courses are tied to a value add impact for the participants. That’s why we recommend certain attendees – people for whom the course will make a difference.
Or, rather, let them make a difference.
Collections Strategy
Modern Financial Difficulties and Collections practices put the customer at the heart of the business.
Data Quality & Story
Bad data and bad explanations cost money. This course is cheap in comparison.
Suppliers & Analytics
Analytical Supplier Management: If you don’t have data, you aren’ in control.
21st Century Collections and Financial Difficulties Strategy
In Summary
This course focuses on optimising collections, recoveries and conduct outcomes on an arrears and write off portfolio. It teaches different levers of collections strategy (including contact methods, self cure, segmentation, solutions, outsourcing and portfolio sales) touching on operational management and challenges. It embeds the importance of analytics, champion / challengers and understanding the customer impact.
Who should attend?
Ideal for those with less than 2 to 3 years experience in a Collections Strategy or portfolio team; Risk Analysts and Managers taking on responsibility for Collections; or operations managers who want to better understand the strategy
What’s the value add?
Be able to build, improve and test existing collections strategies.
Data Quality & Stories
In Summary
How to analyse the quality of the data, how to fix issues and how to summarise errors.
Who should attend?
Anyone working with data.
What’s the value add?
Bad data costs money. Knowing what’s bad and how bad it is is an important part of any data driven decision.
Managing Suppliers Analytically
In Summary
Setting SLA analytically, ensuring policy is followed through data, getting data from suppliers, using your own data. Setting up the controls needed to drive the best performance from suppliers. Based on analytics with a healthy dose of real world acumen.
Who should attend?
Anyone who is responsible for supporting supplier management. Analytical technical knowledge isn’t needed (though can help) as it is about specifying the analysis and data needed and then using it.
What’s the value add?
Drive value by optimising supplier performance, and ensuring the right governance is in place to help prevent problems.
Forecasting
In Summary
Peer into the future by looking at the past. From vintage tri stats to Markov Chain roll rates this forecasting course will help you predict the future of your company. What’s more it is often the case that the journey to getting a forecast in itself drives insights.
Who should attend?
Analysts and managers working on forecasts, valuations or business strategy.
What’s the value add?
Understanding the future, especially in different scenarios, ensures the most profitable decisions are taken today.